Jobs / 16 Oct 2017

JOB SPOTLIGHT: Digital Account Manager


You live and breathe social media. You understand how important it is for business.You have a knack for translating digital jargon into ‘plain English’ for those not so social-savvy. Sound like you? We have just the thing.

Digital Account Manager

This is the client-facing role of the agency. You’ll work with a team of content creators, community managers, digital designers, web developers, email marketers and digital advertising specialists to execute kickass campaigns for your clients.

Leading you will be our strategy director, Sam (he’s a great guy). Sam works closely with everyone across the agency, but particularly with the new business managers and digital account managers on strategy for potential, new and existing clients.

To kick things off, we’ll also buddy you up with our current digital account managers to spend some time working on campaigns together. You’ll learn how we work, our expectations, processes and get a chance to feel comfortable in the role before you fly solo.

So who are we?

Jaden Digital is the go-to digital agency for Australia’s biggest music and entertainment brands with a team who have a genuine passion for the clients they work with.

We’re a small team, with 25 talented individuals working across two 3-level street-entry suites in sunny Crows Nest, just north of the bridge. Unlike the CBD, we actually see sunshine and leafy-green trees out our floor-to-ceiling windows, which we make the most of every Friday afternoon with a drink on the balcony.

During the week, we work hard. Don’t be fooled by the 9:30am start, we get sh*t done and deliver kickass campaigns for our clients.

And who are these “clients”?

Jaden Digital was born 5 years ago out of building Twitter audiences for clients in the music and entertainment industry, snowballing into full-scale digital campaigns across multiple platforms utilising both paid and unpaid media.

Today, our clients range from recording artists from major labels Universal Music, Sony Music and Liberation Music to music festivals, national tours and musical instruments. We also work across brands in food and beverage, real estate, tech startups and more.

What we want.

Firstly, this is not an entry-level role. If that’s what you’re after, drop us a line and we might have something else for you.

You’re going to need a minimum of two years agency experience, preferably with a social media or digital marketing background, and the confidence to manage day-to-day client work and relationships.

In addition, you should understand digital advertising on Facebook and Google and be familiar with the use of email marketing applications like MailChimp.

Finally, exceptional time management skills are essential. You’ll be juggling multiple clients, emails, conversations, tasks, projects and people simultaneously, and need to know now to prioritise effectively.

Why Jaden Digital?

This is the part where we’re supposed to beg you to work for us with fancy freebies and persuasive perks, but if these are the only reason you’re going to choose a workplace then you’re probably not the person we’re looking for. (But we do finish at 4pm on a Friday, just FYI.)

At Jaden Digital, you don’t just become a person doing a job. You become part of the family. Our work is so collaborative that when we offer someone a job, they haven’t just checked boxes, they’ve proved to be a great fit for the agency.

You’ll be joining a vibrant team who live for social media, are passionate about their work and have a great sense of humour. A team with a love of music, a good pun and a great burger.

(BTW – we do have some cool perks, including #FreeCoffeeMonday and the Jaden Digital Long Weekend Double Dip Bonanza, but you can find out more about these when we meet you!)

What next?

If this role sounds like it was written for you, then get in touch today. We may not be actively hiring, but we’re always on the lookout for new talent.

Click here to fill out a form that lets us know you’re interested in joining our team, and we’ll go from there.

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